Shipping policy

For customers, you can select your preferred delivery method at checkout. Customers may need to pay for customs duties and taxes.

Orders usually take 1 to 3 business days to process, and delivery times are estimated from the day of shipping. All shipments require signature on delivery. As soon as the package is shipped you will receive an email containing your Tracking Number.

Orders containing Fragrances can only be shipped Ground. If you are purchasing other items together with your fragrance and require faster delivery, we invite you to place two separate orders. We do not ship to P.O. Boxes. Customers have the responsibility to provide a correct address.

Pre-ordered products and/or personalized products which are not yet ready to be shipped at the time of submitting your order shall be delivered at the relevant estimated delivery date (namely within 5 weeks, starting from the sending of the relevant confirmation email, for personalized products and within 8 weeks, starting from the sending of the relevant confirmation email, for pre-ordered products).